This is finished when [person] can [action], using [deliverable], and we have checked [condition].
For a contact form, the check is whether the inquiry reaches the right inbox. For a brochure, whether the approved content survived the final export.
The list that keeps landing back on your desk is usually three different lists wearing one coat: work worth doing, decisions nobody has made, and ideas that stopped mattering. This one page separates them, puts a finishable sentence on each, and gives you an honest hours guess. It takes about twenty minutes.
Download the printable PDF Get the ebook: twelve notes
The ebook is the same thinking in twelve short notes, each with something you can do today. Free, no form.
Take the first ten items that come to mind. Not the biggest, not the oldest, the first ten. Then give each one a label.
The inputs exist and the result is clear. A page update with approved copy. A broken form. A deck that needs its numbers refreshed. These can start today.
Someone has to choose before anyone can start. A rebrand with no agreed audience. A product page with no price. More production time will not fix these. A decision will.
Last season’s promotion. The idea that felt urgent in March. If nobody would notice it never happened, let it go and take it off the list.
Do not commission execution to avoid a decision only you can make.
“Fix the website” hides a dozen decisions. “Replace the outdated service descriptions on these three pages and check them on mobile” gives someone a boundary. Use this shape for each Do item:
For a contact form, the check is whether the inquiry reaches the right inbox. For a brochure, whether the approved content survived the final export.
“Which three services go on the home page?” beats “sort out the home page.” Put the name of the person who can answer it next to the question.
You do not need to be right. You need to be in the range. These are the ranges we see most weeks, at $50 an hour.
Anything you cannot place in a range is probably a Decide item in disguise.
| # | Item | Do / Decide / Drop | Finished when… (or the missing question) | Hours |
|---|---|---|---|---|
| 1 | ||||
| 2 | ||||
| 3 | ||||
| 4 | ||||
| 5 | ||||
| 6 | ||||
| 7 | ||||
| 8 | ||||
| 9 | ||||
| 10 | ||||
| Do items total | Decide questions to send today | hrs |
Most lists come out between three and ten hours of actual work, plus two or three decisions that were never going to be solved by more effort.
Three hours is $150, paid once, never renews. Send us the sheet and we start on the Do column today. If it is longer than that, send us the list and we tell you honestly which block fits before you pay anything. If the first block is not right, the unused hours come back.
Buy 3 hours, $150Sort what you keep putting off into Do, Decide and Drop, write the sentence that makes each one finishable, and put an honest hours guess beside it. Most people find the whole list is smaller than it felt.
Real client perspectives connected to the websites, systems, creative work, and operational infrastructure behind the work.
“There was no one who could match his skill in developing and maintaining our extensive online store, generating successful landing lead pages, managing email campaigns, live webinars, custom server process programming, and online course development.”Ann Sharpton, New Human
“We designed a system where production employees could enter the information on our WordPress site and generate a label template. It saved a lot of man hours. What I enjoyed most about working with Will was the collaboration.”Isaac Switzer, New Human
“He is hands down the best web developer I have ever worked with. He really listens, solves every problem, and is always happy to help me troubleshoot literally anything.”Chasity Leake, The Celestial Collection
“I wholeheartedly recommend William Mosley for his work ethic, quality of work, and capacity to do just about anything imaginable. He is creative, honest, forthright, and highly qualified.”Lee G. Woolley, New Human
“Today’s session completely blew me away. I felt heard, supported, and creatively energized the entire time. I now feel confident moving forward with my website.”Joda Williams, Human Potential Initiatives
More than a decade of applied creative, technical, and operational work across organizations of different sizes and stages.
At New Human, the digital ecosystem supported premium technology alongside a recurring botanical business. The work extended across sales pages, ecommerce, trade-show collateral, education, custom systems, and ongoing digital operations.
Sales-page development for premium technology.
Experience supporting high-consideration purchases.
Promotional materials supporting technology and botanical products.
Ecommerce development, management, and ongoing operations.
Selected organizations and businesses for which creative, digital, branding, production, or systems work has been produced.
A decade old store moved from WooCommerce to Shopify, rebuilt to match the old site and reconciled record for record. Work by William Mosley as Web Developer at King Bio (Dr. King's Natural Medicine), during his employment. Start Right was not engaged on this project, and the new storefront has not launched.
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