This is finished when [person] can [action], using [deliverable], and we have checked [condition].
For a contact form, the check is whether the inquiry reaches the right inbox. For a brochure, whether the approved content survived the final export.
The Backlog Audit
Your Team: your whole web and marketing team, $1,000 a month. Your first request is free.
See the workYour TeamThe list that keeps landing back on your desk is usually three different lists wearing one coat: work worth doing, decisions nobody has made, and ideas that stopped mattering. This one page separates them, puts a finishable sentence on each, and gives you an honest estimate of what each one takes. It takes about twenty minutes.
Download the printable PDF Get the ebook: twelve notes
The ebook is the same thinking in twelve short notes, each with something you can do today. Free, no form.
Take the first ten items that come to mind. Not the biggest, not the oldest, the first ten. Then give each one a label.
The inputs exist and the result is clear. A page update with approved copy. A broken form. A deck that needs its numbers refreshed. These can start today.
Someone has to choose before anyone can start. A rebrand with no agreed audience. A product page with no price. More production time will not fix these. A decision will.
Last season’s promotion. The idea that felt urgent in March. If nobody would notice it never happened, let it go and take it off the list.
Do not commission execution to avoid a decision only you can make.
“Fix the website” hides a dozen decisions. “Replace the outdated service descriptions on these three pages and check them on mobile” gives someone a boundary. Use this shape for each Do item:
For a contact form, the check is whether the inquiry reaches the right inbox. For a brochure, whether the approved content survived the final export.
“Which three services go on the home page?” beats “sort out the home page.” Put the name of the person who can answer it next to the question.
You do not need to be right. You need to be in the range. These are the ranges we see most weeks.
Anything you cannot place in a range is probably a Decide item in disguise.
| # | Item | Do / Decide / Drop | Finished when… (or the missing question) | Hours |
|---|---|---|---|---|
| 1 | ||||
| 2 | ||||
| 3 | ||||
| 4 | ||||
| 5 | ||||
| 6 | ||||
| 7 | ||||
| 8 | ||||
| 9 | ||||
| 10 | ||||
| Do items total | Decide questions to send today | hrs |
Most lists come out between three and ten hours of actual work, plus two or three decisions that were never going to be solved by more effort.
Send us the one thing you’d like done on your site, free. It’s live within 48 hours of us having what we need. If you like it, your whole web and marketing team is $1,000 a month.
Send my first request free
Sort what you keep putting off into Do, Decide and Drop, write the sentence that makes each one finishable, and put an honest estimate of what it takes beside it. Most people find the whole list is smaller than it felt.
Your turn
Your whole web and marketing team is $1,000 a month. Each request is live within 48 hours of having what we need. Your first request is free.
One accountable contact: Will Mosley. Start Right, Hendersonville. 19 years in the work.Start Right clients, by name.
“You really know how to make a grown women cry. The site looks just beautiful. Something I have wanted to tackle for a long time. Your skill level and professionalism is something to marvel at.”Anne Willis, de la terre Skincare
“I am thrilled with the site he completed for me ahead of schedule …”James Werning, Fox & Fiddle Productions
“Will, fantastic, you are amazing. Thank you so much.”Stephen Sedmak, Shope Creek Wilderness
“Each time he has communicated clearly with me, completed the project ahead of time, and exceeded both mine and my clients expectations.”Brandon Bobart, Pisgah Peaks Ventures
“Will, you really rock, like I’ve said multiple times … It truly amazes me that we’re at this point.”Joda Williams, Human Potential Initiatives
“Will quickly assessed my aesthetic, audience, and messaging; then generated a perfectly suited website at breakneck speed after a quick survey.”Andrew Capps, Capps Consulting
“You are a gift … I can tell you’re a person with integrity.”Anne Willis, de la terre Skincare
“Showing people having a great time, this is super high priority. This is beautiful content, thank you so much.”Billy Merritt, StarTribe
“He is, hands down, the best web developer I have ever worked with. … I can’t even name a problem that he helped me solve, because he helped me solve all the problems, literally every single problem.”Chasity Leake, The Celestial Collection
“It really turned out great. I get excited when I read it.”Joda Williams, Human Potential Initiatives
“Where have you been all my life … it looks great.”Anne Willis, de la terre Skincare
“Well, great work, I love the homepage, it is beautiful. … Thanks again, really good work.”Stephen Sedmak, Shope Creek Wilderness
“Before Start Right, I didn’t have an identity for my startup. … The unique business cards help me close more deals that I wouldn’t have if I didn’t have them.”Micah Valentine, Mobile Tech Roadside
“The best part of working with you is just that you’ll really see things through to the end … I would definitely recommend anybody work with you, just because you’re brilliant, smart, hard working.”Billy Merritt, Infinity Greens / StarTribe
“Will built me a fantastic site and was helping me tailor it to my liking every step of the way. He even took me on a tour through the background of the site and set it up in a way that makes it easy for me to go back in and tweak things if necessary.”David Santangelo, Shmoo Media
“The logo Will designed draws in my customers; It stands out above and beyond my competitors, and most importantly, it represents who I am and what I do.”Zyzxca Vonschondorf, Lil Bit’s Boutique & Event Planning
“The logos look amazing! … I appreciate you understanding my vision”Punam Medina, Shakti Shanti Studio
“Wow, Will that is beautiful …. Magnificent job. Thank you”Stephen Sedmak, Shope Creek Wilderness
“Will is delightful to work with and I highly recommend him if you are needing video production.”Pam Granger Gale, Majik Studios
“Today’s session completely blew me away. … I felt heard, supported, and creatively energized the entire time. I now feel confident moving forward with my website.”Joda Williams, Human Potential Initiatives
Businesses, nonprofits and one Army unit, through Start Right or while Will was employed elsewhere. Each case says which.
Holiday-Ready Day
Gift guide, shipping dates, gift cards and a clear phone checkout, one request at a time.
Until Mon, Nov 23, 8 AM ET
